FREE Business Solutions For Remote Working

 

In the last month we have seen an increase in demand from clients for hosted desktops. With much of the UK being battered with multiple storms leading to widespread flooding and the increasing threat of the coronavirus impacting our lives, an increasing number of businesses have been dusting off their business continuity plans, that’s if they have one at all. Businesses are realising that their plans are not robust enough and that they need to look at remote working as a real option to ensure their people can continue to work even if they can’t access their normal office location.

Whilst COVID-19 is still at a relatively early stage in the UK, we are seeing the impact that it is having in Europe, America and Asia and the next few weeks will be critical in its management to keep its spread low. It is estimated that 20% of the workforce could be off sick at the virus’ peak, as well as significant numbers of employees being in self-isolation, looking after children during potential school closures or caring for ill relatives. Businesses recognise that doing nothing is no longer an option to ensure that they can continue to operate, albeit with lower capacity.

To help our clients ensure survival of their businesses, here are just a few reasons why a remote desktop solution or a simple Globalnet Connect account could be the remote working solutions your business needs.

Keeping Employees Safe and Well – Employers are under a duty of care to ensure the health, safety and welfare of all its employees. Providing tools to help reduce travel, face-to-face meetings as well as the ability to work in a safe environment can help keep employees productive and safe.

Keeping your Business Running – If any or all of your employees need to self-isolate, provide childcare or are unable to travel they can continue to access their PC from home and continue working.

Limit Financial Impact By providing remote working solutions for your staff, you can minimise any financial impact on both your business and on your employees.

Ease of Access – With a remote desktop solution, employees can work from anywhere with an internet connection and from most devices. Over 95% of employees have access to superfast broadband from home, meaning that even if their desktop or laptop is at the office, they can access all of their applications from home. (Source: Ofcom, Connected Nations Report).

 

Globalnet Connect

*UPDATE* WAS £10pm, now FREE for the duration of the crisis!

Fast Set-up – This is a software based solution that allows your team to connect with their office PCs from their home PCs and can be installed relatively quickly, though the more users you have the longer it will take!

Best for Small Companies or a Fast Fix This is suitable for small businesses with fewer than 20 people or larger companies with only a few employees working from home and needing a an emergency solution.

FREE   Low Cost– With a relatively small set up fee and user licence, this is an affordable solution for small businesses or when only a few employees are away. Larger companies may find our remote hosted desktops more cost effective.

Remote Desktop Server

On-site Server – One solution is an on-site server, which can be remotely accessed by your staff working from home.

Best for Larger Companies – This is suitable for larger companies and is more robust than Globalnet Connect.

Permanent Solution Once installed, the server will function for several years and provides a permanent solution moving into the future.

Cloud Hosted Desktops

*UPDATE* First two months FREE!

Off-site – Hosted desktops together with cloud servers and storage move much of the management of desktop computers and servers into the cloud so that any disruption to business use of IT can be minimised if and when the need arises.

Ease of Access – With a hosted desktop, employees can work from anywhere with an internet connection and from most devices. Over 95% of employees have access to superfast broadband from home, meaning that even if their desktop or laptop is at the office, they can access all of their applications from home. (Source: Ofcom, Connected Nations Report).

Keeping Data Safe – Losing data can have a major impact on businesses, in fact some businesses never recover from a large loss of data. With a Globalnet hosted desktop solution we backup all your server data to an offsite location.

Lower Risk – Moving to a hosted desktop solution reduces the risk of an incident leading to a disaster for your customers. Fires, floods and power failures can mean that customer’s IT systems are completely unusable. With a hosted desktop solution from Globalnet you have peace of mind that you can be back up and running almost immediately should the worst happen.

SPECIAL OFFER

Free Service for 2 months (if you signed up today, we wouldn’t invoice you for the service until June)

Free Set Up

Prioritised Set Up (to get you up and running ASAP)

Free Data Migration

Includes:

  • Windows 8/10 Style Desktop
  • 5GB Personal Storage
  • 10GB Network Storage (per user)
  • Data Backed Up Across Multiple Sites
  • Webroot
  • 24/7 UK Based Support
  • Application Server (min. 3 users)

 

We understand how worrying the recent events are for our customers and we have products that suit any business, whatever size and whatever industry, so that if disaster strikes we’ll be here to get you up and running. Our team of experienced engineers is dedicated to ensuring that our service is reliable, monitored and above all secure.

Call us on 0203 005 9650 today for find out more about remote access, whatever size your business!

Teenager hacks Apple and steals 90 GB of Data

The world’s first trillion-dollar company, Apple, has suffered an embarrassing hack by an Aussie teen. The company is known to be highly security conscious, yet a teenager from Melbourne was able to hack into the company’s  network’s and steal over 90 GB of data over the course of a year.

Investigators discovered the hacker had ‘authorization keys’ on his computer, stored in a folder called ‘hacky hack hack’, and bragged of his accomplishments on WhatsApp. He admitted to the investigators that his dream was to work for Apple.

apple, hack, hacker, security

Apple contacted the FBI after discovering the breach, who in turn contacted the Australian Federal Police. Working together they soon caught the teenager, whose name is being withheld as he is a minor and may be placed in danger if details were released.

The Australian Federal Police raided his home, finding a variety of Apple computers, mobiles and drives, which matched IDs from the attack. The teenager pleaded guilty in court and is now awaiting sentencing. The company claims that no customer personal data was compromised,

The attack follows the news that a group of hackers named Lazarus is said to be behind a crypto-coin stealing malware targeting Macs known as AppleJeus, adapted from a Windows virus. Lazarus is believed to have ties to North Korea.

The last time Apple faced serious security issues was in 2014 when four hackers admitted to using social engineering ‘phishing’ emails to steal female celebrities’ nude photos, including Jennifer Lawrence and Kin Kardashian, from their iCloud accounts. Known as the ‘Fappening’, hundreds of images were released on the 4Chan website and the hackers  have all received between eight-month to 18-month sentences between them.

The latest incident shows that even the most security conscious company is not immune from determined hackers, who are increasingly using ever more sophisticated methods to bypass security. More than ever, it is imperative that business train their staff to recognise social engineering phishing attacks as a last line of defence and to have an effective recovery system in placeto reduce downtime and lost profits.

Most experts recommend that recovery tools and services make up at least 20% of your network security budget to quickly recover from any loss of data and to prevent downtime.

Globalnet works with businesses throughout London, Essex, Kent and Herts to ensure their data and networks are secure from all threats. Call us on 0203 005 9650 today to find out how we can provide the right protection for you.

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

Find out more about Globalnet’s cyber security plans

Superdrug hack affects up to 20,000 customers

The details of almost 20,000 online Superdrug customers have been hacked, the cosmetics retailer has confirmed. Payment card details are not said to be among the data stolen.

Superdrug boss Peter Macnab has emailed customers to inform them of the “possible disclosure of your personal data, but not including your payment card information.”

“On the evening of the 20th of August, we were contacted by hackers who claimed they had obtained a number of our customers’ online shopping information. There is no evidence that Superdrug’s systems have been compromised. We believe the hacker obtained customers’ email addresses and passwords from other websites and then used those credentials to access accounts on our website.”

The email explained that the hackers had “obtained information on approximately 20,000 customers but we have only seen 386.”

According to IT site, The Register, it seems that the hackers had “taken passwords and usernames stolen from one website and used them to log into accounts on other sites, exploiting the fact people reuse their passphrases across various online services and profiles.”

The Superdrug email also stated that customers’ names, postal addresses and “in some instances” dates of birth, phone numbers and points balances “may have been accessed”. Superdrug advises its customers to update their Superdrug.com password “now and on an on-going, frequent basis.”

Action Fraud and the police have been notified and it is believed the hackers contacted Superdrug to extort money from the business to keep the hack quiet.

Globalnet works with businesses throughout London, Essex, Kent and Herts to ensure their data and networks are secure from all antivirus, malware and ransomware threats. Call us on 0203 005 9650 today to find out how we can provide the right protection for you.

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

Find out more about Globalnet’s cyber security plans

UK companies may lose .eu domains

The European Commission has announced that it will cancel all 300,000 domains under the .eu top-level domain that have a UK registrant, following Britain’s departure from the European Union.

The document states, “As of the withdrawal date, undertakings and organizations that are established in the United Kingdom but not in the EU and natural persons who reside in the United Kingdom will no longer be eligible to register .eu domain names, or if they are .eu registrants, to renew .eu domain names registered before the withdrawal date.”

The EC had also suggested that existing .eu domains might be cancelled the moment Brexit happens in March 2019 with no right of appeal.

“As a result of the withdrawal of the United Kingdom, a holder of a domain name does no longer fulfil the general eligibility criteria… the Registry for .eu will be entitled to revoke such domain name on its own initiative and without submitting the dispute to any extrajudicial settlement of conflicts.”

EURid, the company responsible for granting .eu domains has claimed on its website that it was not consulted or informed before the news was made public, “Yesterday afternoon, EURid, the registry manager of the .eu TLD, received the link to the European Commission’s communication concerning Brexit and the .eu TLD.”

It is estimated that there are 317,000 .eu domains registered in the UK – roughly 10% of all registered .eu domains. Cancelling them would have a huge impact on EURid, and on the EU which receives millions of euros every year from the registry.

There is a glimmer of hope for those in the UK that have registered .eu domains, however. The announcement states that its decree is “subject to any transitional arrangement that may be contained in a possible withdrawal agreement” – meaning that it could form part of a large Brexit agreement between the UK government and EU.

Read more about this story on The Register

Globalnet is a managed servicer provider for a wide range of businesses throughout London, Essex, Kent and Herts. Call us today to find out how we can improve your IT infrastructure and increase productivity.

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

New sextortion phishing scam revealed

There’s a new phishing scam doing the rounds using blackmail techniques to make susceptible users hand over their hard earned cash. Known as sextortion phishing, criminals are targeting users by threatening to expose porn viewing by claiming to have webcam footage of the victim using porn. Even more simsiter is the fact the hackers often have users’ passwords.

password, sextortion, phishing, porn, email. webcam, scam
Typical sextortion phishing email

One example, shared on Twitter by programmer Can Duruk , says: 

I’m aware that XXXXXXX is your password.

You don’t know me and you’re thinking why you received this e mail, right?

Well, I actually placed a malware on the porn website and guess what, you visited this web site to have fun (you know what I mean). While you were watching the video, your web browser acted as a RDP (Remote Desktop) and a keylogger which provided me access to your display screen and webcam. Right after that, my software gathered all your contacts from your Messenger, Facebook account, and email account.

What exactly did I do?

I made a split-screen video. First part recorded the video you were viewing (you’ve got a fine taste haha), and next part recorded your webcam (Yep! It’s you doing nasty things!). 

What should you do?

Well, I believe, $1400 is a fair price for our little secret. You’ll make the payment via Bitcoin to the below address (if you don’t know this, search “how to buy bitcoin” in Google) .

BTC Address: 1Dvd7Wb72JBTbAcfTrxSJCZZuf4tsT8V72

(It is cAsE sensitive, so copy and paste it)

Important:

You have 24 hours in order to make the payment. (I have an unique pixel within this email message, and right now I know that you have read this email). If I don’t get the payment, I will send your video to all of your contacts including relatives, coworkers, and so forth. Nonetheless, if I do get paid, I will erase the video immidiately. If you want evidence, reply with “Yes!” and I will send your video recording to your 5 friends. This is a non-negotiable offer, so don’t waste my time and yours by replying to this email

Hacked password

The scary part is that they actually use a password that the user recognises. It has been suggested that these may have come from any of the recent large data breaches, such as Uber, Carphone Warehouse, and so on.

While your spam filter will probably stop you receiving these phishing emails, there is still a chance of them getting through and hitting your inbox. It’s important that you and any employees know about the scam, recognise it for what it is, and do feel ashamed or pressured into paying the scammer.

How to deal with this phishing scam
  • Do not pay the scammer. Paying shows that you’re vulnerable and you may be targeted again. The police advise that you do not pay criminals.
  • Change your password immediately and reset it on any accounts you’ve used the same one for. Always use a strong and separate password. Whenever possible, enable Two-Factor Authentication (2FA).
  • Do not reply to the email
  • Always keep your anti-virus software and operating systems up to date
  • Cover your webcam when you’re not using it
  • Report the crime to Action Fraud

Action Fraud reports that over 110 victims have reported receiving emails like the one above in July – adding that having their passwords shown to them is a “nasty twist” on the traditional phishing scam.

Globalnet works with businesses throughout London, Essex, Kent and Herts to ensure their data and networks are secure from all antivirus, malware and ransomware threats. Call us on 0203 005 9650 today to find out how we can provide the right protection for you.

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

Find out more about Globalnet’s cyber security plans

 

 

 

New research could propel faster batteries charging

Researchers at the University of Cambridge have identified that a group of materials called niobium tungsten oxides could offer faster battery charging that could substantially accelerate the adoption of electric cars. The material could also significantly reduce charge times for batteries in electrical devices like smartphones and laptops, allowing full charge replenishment in minutes.

Current batteies’ limitations

How fast a battery can be charged depends, in part, upon the rate at which the positively charged lithium ion particles can move towards a negatively charged electrode where they are then stored as energy. The difficulty in making batteries charge more quickly is the speed at which these lithium ions migrate, usually through ceramic materials.

By changing from ceramics to niobium tungsten oxides could allow lithium ions to pass through at an exceedingly high rate, drastically reducing batteries’ charging time.

Using niobium tungsten oxides in batteries

“Niobium tungsten oxides are fundamentally different,” said Kent Griffith, first author on the study published in the journal Nature.

First discovered in 1965, niobium tungsten oxides have a rigid, open structure and larger particle sizes than many other materials commonly used in batteries. The movement of the lithium ions through is measured using a technology similar to that found in an MRI scanner. The research discovered that lithium ions moved through the material hundreds of times faster than they do through typical ceramic electrode materials.

On top of this, the material is plentiful, cheap and easy to produce. “These oxides are easy to make and don’t require additional chemicals or solvents,” said Griffith.

Clare Grey, professor of materials chemistry at the University of Cambridge and senior author on the paper, said the next step will be to optimise the use of this material in a full battery, which can be cycled for the time and length needed for electric vehicles. “For example, electric buses where you may want to charge the bus very fast at the bus stop,” she added.

Dan Brett, professor of electrochemical engineering at University College London, who was not involved in the work  said, “The discovery is very exciting in terms of what it does for battery performance. The really clever thing about the work is the insight into the mechanism and ability to measure how fast the lithium ions travel through the material.”

Brett continued, “This technique will also allow these materials to be further optimised, so we can look forward to future improvements in power, energy and lifetime.”

Globalnet is a managed servicer provider for a wide range of businesses throughout London, Essex, Kent and Herts. Call us today to find out how we can improve your IT infrastructure and increase productivity.

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

 

Discovering Business in Essex – 6th June 2018

Join Globalnet IT Innovations and 140 other Essex businesses at the Discovering Business in Essex trade show at Chelmsford City Racecourse on 6th June 2018. Hosted by Essex Chambers of Commerce, the show is the largest countywide B2B exhibition of its kind.

Featuring exhibitors and members of Essex Chambers of Commerce from across the county, the event brings networking opportunities for a wide range of local businesses and allows them to promote their products and services to potential new clients.

Discovering Business in Essex , IT support, IT Helpdesk, IT services

30 days Free IT Helpdesk Support

This will be Globalnet’sfirst ever trade show, and we will be showcasing our IT services and IT support and offering visitors 30 days free telephone IT support to anyone that books a consultation. We will also be demonstrating the industry leading tools that we use to provide support to our clients across a wide range of industries.

Discover our IT Services

Our IT consultants will be on hand to answer IT related questions visitors may have, whether it’s GDPR compliancy, IT security issues, cloud solutions or anything else. As it’s a trade show, we’ll also be handing out Globalnet goody bags. Pens will be included!

Join us on stand number 127 in the Sports Bar to chat with our team and discover how Globalnet can provide your business with the best advice, superior IT support and technology to help you reach your goals. 

Southend ranked as digital suburb in new report

Southend has been ranked with 15 other towns as a digital suburb in a new report outlining the current state of the UK ‘s technology industry.

According to the annual Tech Nation report, the technology industry in Britain is growing at more than twice the rate of rest of the economy and developing significant clusters of digital businesses in towns outside of the main cities.

The report, developed from a survey of 3,400 people within the industry and statistics from the ONS, claims that the tech industry grew by 4.5% in 2016-7, compared to UK GDP, which only grew by 1.7%. The technology sector is now worth £184bn, up from £170bn in 2016. Tech employment is also increasing at an astonishing five times the rate of the rest of the economy.

Productivity in the industry is also higher than in other industries, with each employee generating between £100,000 to £320,000 of turnover.

New Digital Suburbs

Cities are responsible for most of Britain’s digital tech business turnover, with London ranked as the third major centre for tech behind Silicon Valley and New York. However, the report also identified that tech hubs are also appearing in 16 smaller towns, which have a higher proportion of tech employment than the UK average, including Southend:

  • Basingstoke
  • Burnley
  • Slough and Heathrow
  • Livingston
  • Stevenage and Welwyn Garden City
  • Guildford and Aldershot
  • High Wycombe and Aylesbury
  • Southend
  • Enniskillen
  • Telford
  • Cheltenham
  • Stafford
  • Huntingdon
  • Swindon

The report contains a range of data across the country, broken down into regions. Southend ranks well, outlining several pros and cons of the town from the industry’s point of view.

Employment, Turnover and Productivity in Southend

For a comparatively small town, employment in the area is high with 8517 people working in the industry in 2017 turning over £942,470,000 or £111,000 per person.

Most technology companies within Southend are classed as scaleup, meaning they are aged between 5-9 years and as such are considered mid-stage and good opportunities for investment to rapidly grow.

tech employment
Over 8000 people are employed in the tech industry in Southend

 

technology, industry, turnover, value
The technology sector in Southend has almost £1Billion in turnover

 

Technology Sector’s Community Perception

The report also includes data on the industry’s perception of the community in which they operate.

Southend performs well in the category Perception of Living, with an overall score of 7.30 out of 10, compared with London’s 6.03, and beats the capital in all the categories surveyed including cultural amenities, cost of living and quality of life.

Living standards, Southend, quality of life

The results from the Perception of People are more of a mixed bag, though still proved more positive than those of London, with an overall score of 6, compared to London’s 5.34 and Southend scoring particularly well in the quality of local schools.

Tech community, people,

The report for the Perception of Doing Business slips below London, unsurprisingly with London scoring 5.69 compared to Southend’s 5.13; but the town’s perception of its digital infrastructure is especially optimistic, even if the locals don’t believe the town is particularly well recognised in the UK or abroad for its tech industry.

technology, business

However the town is far more optimistic when it comes to its future in the tech industry, recording high scores for growth potential.

tech community, business, growth

Strengths and Challenges facing Southend’s Technology Businesses

The survey asked the respondents to list the towns’ strengths and challenges, information which local authorities should particularly take note of. Tech people in Southend feel there is a lack of training available in the area and lack of support from government. They also seem to worry about retaining talent, possibly die to lure of London and it’s higher earning potential.

technology, digital suburb, business, challenge

On the positive side, the respondents seem to like living in a town with nearby access to their workplaces, in an appealing part of the country. The towns digital infrastructure is highly valued, and the town’s plans and agreements, such as Cisco’s Kinetic for Cities and CityFibre’s gigabit networking together with a host of new digital based workspaces, such as The Hive must surely influence the survey.

strengths, technology industry, strengths, business

 

Images:

Tech Nation

Globalnet

CALL US ON 0203 005 9650 FOR SUPERIOR IT SUPPORT

Globalnet aims to be an integral part of your success, providing the best business advice, superior IT support and technology to help you reach your goals. 

Greenwich University fined for security breach

The University of Greenwich has been fined £120,000 by the Information Commissioner’s Office (ICO) for a security breach that demonstrates the importance of maintaining active security controls on websites.

It was discovered that a forgotten microsite, created by a student and professor in 2004 for a training conference had been hacked, creating a backdoor to the universities network for the hackers to steal the personal details of 19,500 people. According to the ICO, the data included names, addresses and telephone numbers.

Organisational responsibility for security breach

Although the microsite was developed without the university’s knowledge, the ICO said that the university didn’t have appropriate technical and organisational measures in place for ensuring security and that it was down to the university to take responsibility for security throughout the institution.

ICO head of enforcement Steve Eckersley said, “Students and members of staff had a right to expect that their personal information would be held securely, and this serious breach would have caused significant distress. The nature of the data and the number of people affected have informed our decision to impose this level of fine.”

The University of Greenwich said it would not appeal the decision and would take advantage of a prompt payment discount to reduce the fine by 20% to £96,000 and had since carried out an overhaul of data protection and security systems.

University secretary Peter Garrod said, “No organisation can say it will be immune to unauthorised access in the future, but we can say with confidence to our students, staff, alumni and other stakeholders, that our systems are far more robust than they were two years ago as a result of the changes we have made.”

Previous data breach by University of Greenwich

The ICO said this was the first time that a university had been fined under the current legislation, which dates back to 1998, although other breaches have been reported and investigated in that time. This includes a separate data breach involving Greenwich University in 2016, in which the personal details of postgraduate research students were hacked. The hackers posted this information online.

In one example, it was disclosed that a student had a brother who was fighting in a Middle Eastern army and references were made to an asylum application. However, the university said that the ICO had concluded that no enforcement action was necessary in this instance.

GDPR

With the implementation of GDPR on May 25th, organisations will be subjected to greater scrutiny over data protection and security and may be subject to fines of up to 4% of their annual turnover, or up to €20 million, although fines will be made with a tiered system depending on the level of the violation.

 

Make sure your organisation is fully secured against data breaches and hackers. Globalnet offers managed cyber security plans for businesses of all sizes, including the UK Government backed Cyber Essentials Scheme. Speak to one of our consultants for more details. Call 0203 005 9650.

cyber essentials, greenwich university, fine