UK’s Digital Snooping Powers Illegal

A legal challenge by Labour MP Tom Watson against the UK government’s own digital mass surveillance legislation laws introduced in 2014 has led to a court deciding that the laws were illegal.

Legislation

The legislation that was successfully challenged in court was the Data Retention and Investigatory Powers Act (DRIPA), which was actually replaced at the end of 2016 by The Investigatory Powers Act, also known as the Snooper’s Charter.

What Was Wrong With DRIPA?

DRIPA required communications companies to store detailed personal information e.g. people’s mobile phone data, their emails, texts and internet communications.

Tom Watson has been reported as saying that, back in 2014, DRIPA was rushed through Parliament just before recess, and therefore lacked proper parliamentary scrutiny. This meant that one section was inconsistent with EU law. It was this section that UK judges agreed was illegal because it granted spy agencies and law enforcement access to UK citizens’ phone records and internet activity for reasons other than using the details to fight serious crime, all without seeking or getting approval from a court or independent authority.

What Difference Does This Make?

Even though DRIPA is defunct, many of those who objected to DRIPA have said that in the light of the court’s ruling, the current Investigatory Powers Act should be changed accordingly, and that a system of independent approval for access to communications data needs to be put in place.

Digital rights Charity Liberty is reported as saying that the judgement tells ministers that they are breaching the public’s human rights, and that the latest incarnation of the Investigatory Powers Act must now be changed.

Already Heading That Way Says The Government

The Security minister Ben Wallace is reported as saying that the government had already announced that it would amend the Investigatory Powers Act to address the two areas in which the Court of Appeal found against the previous data retention regime.

Current Snooper’s Charter In Crowdfunded Challenge

The current Investigatory Powers Act is being challenged separately by the charity Liberty with the help of £50,000 crowdfunding. Liberty wants to challenge the Charter on the argument that surveillance of everybody in the UK may not be lawful or necessary, and that whistleblowers and experts have warned that the powers would actually make it more difficult for security services to do their jobs effectively.

There are also the arguments that the new law puts too much power in the state’s hands, could be an invasion of privacy, and that the government’s storing of large amounts of sensitive information about each of us could in itself be irresponsible and a security risk.

Some critics have also expressed suspicions about the motives of the UK government for introducing the law e.g. to censor and control rather than to protect.

What Does This Mean For Your Business?

The ruling by the European Court of Justice back in December 2016 that DRIPA was unlawful, coupled with this latest agreement by judges with Tom Watson’s challenge will strengthen the need for the UK government to act quickly to make changes to what has been controversial legislation.

Most people would probably agree that people in the UK need to be protected from terrorist attacks, and that children and young people need to be protected from predatory behaviour and the activities of paedophiles online. Although the Investigatory Powers Act may include measures that could help with that, many people and businesses (communications companies, social media companies, web companies etc) are uneasy with the extent of the legislation and what it forces companies to do, how necessary it is, and what effect it will have on businesses publicly known to be snooping on their customers on behalf of the state. The 200,000+ signatures on a petition calling for the repeal of the Investigatory Powers Act after it became law, and the £50,000 crowdfunding raised from the public in less than a week to fight the bill, both emphasise the fact that UK citizens value their privacy and take the issues of privacy and data security very seriously.

Facebook Pushes Local News

In a move to improve the quality and trustworthiness of content, and to increase civic engagement, Facebook has announced that it will be focusing on local news sources.

Misleading News Problems

Even though Mark Zuckerberg has been keen to promote the view that the change to the prominence given to local community news sources in News Feeds will make people more aware of what is happening in their communities and, therefore, more likely to get involved, many commentators see it simply as a further move to distance itself from accusations of spreading misinformation.

What Happened?

After the last US election and accusations of Facebook being used to spread misinformation which may have influenced the result, Facebook released figures ahead of a Senate hearing showing that Russia-based operatives uploaded 80,000 posts to Facebook in the last 2 years. This meant that 29 million Americans may have seen the posts directly, and 26 million Americans have seen, ( and perhaps been influenced by) liked and shared messages and comments that could have originated in Russia.

Since then, Facebook has tried to distance itself from any ways in which it could be used for the spread of misinformation e.g. by adjusting its centrepiece News Feed to prioritize what friends and family share, and by reducing the amount of non-advertising content from publishers and brands (to the alarm of Facebook investors).

What Will The New Change Mean?

This latest change is likely to mean that Facebook will begin to promote or prioritise local over national news.

There will also be a “See First” feature that will allow users to choose which news sources, including local or national publications, they want to see at the top of their feeds.

The update to Facebook’s algorithms will first be rolled out in the United States and expanded to more countries later this year.

What Does This Mean For Your Business?

If you are a local publisher, smaller local business, and / or your business is actively involved in the community, this kind of change could be good news. If you’re a larger brand or publisher (publishing non-advertising content), this is unlikely to welcome news.

For Facebook investors, this change is likely to make them worry that it could cause people to spend less time on Facebook. This would be bad from both a financial and a competitive point of view, since Facebook is facing challenges from other, newer and popular social media platforms e.g. WhatsApp. This may have been one of the reasons why, in December 2017, Facebook launched its ‘Messenger Kids’ standalone app (essentially Facebook for children). Many saw the introduction of Facebook Messenger as a way to bring a new, young generation of users to Facebook’s platform in difficult times, to find a way to compete with other platforms for the attention of other users, and to do so in a way that has the approval and involvement of parents, particularly if children are going to use social networks anyway.

Amazon Announces SMS Messaging Via Alexa

Amazon has announced that it is introducing a service that will allow users of Alexa devices to send text messages to any contact via the digital assistant using just their voice.

Builds Upon Alexa Calling

The new service builds upon the Alexa Calling service introduced last year, which allowed owners of the Echo Dot to call a friend’s landline via the device, and to use it to call or message a friend if they had a smartphone with the Alexa app downloaded (and Alexa Calling enabled).

The difference with this new service is that, as well as being able to use the Alexa Calling service, voice dictated SMS messages can be sent using Alexa to recipients who don’t even have an Alexa device (Amazon Echo) of their own. With the new service, Alexa will decide which route is appropriate and will set up the communication accordingly.

Too Much Information

When the free Alexa calling service was introduced, Amazon faced criticism that the Alexa app tried to import users’ entire address books. This led to Amazon having to introduce contact blocking.

Just Android & Just In The US

Before you get too excited, as of now the new service will initially only be available in the US for Alexa devices that support Alexa calling and messaging, and will only work with Android phones. Amazon has reportedly said that it can’t yet offer a similar feature for iPhone users because Apple doesn’t offer their messaging API to third-parties.

How To Use The Service

User instructions are issued via a pop-up in the Alexa app on Android, and in the ‘Conversations’ tab of the app, users select ‘Contacts’, then ‘My Profile’, and then switch the ‘Send SMS’ feature to on. Messages can then be sent to Android phones by a person using voice on an Alexa device.

The service allows the sender to specify whether they would like to send the message just as a text / SMS, or as a general message which will be sent to Alexa devices first, and then as SMS if the intended recipient does not have an Alexa device.

What Does This Mean For Your Business?

This new service seems to be an inevitable way to build upon the strengths of the Amazon Echo system, is consistent with its ‘Amazon Everywhere’ philosophy, and brings Alexa closer to Siri and Google Assistant in the voice messaging department. Although it takes the communication aspect of Alexa one step further, some critics have pointed at some limitations of the new service which are that it can’t be used to text 911, or to participate in group messages or send MMS, and users are limited to what they can do when they can’t actually see the chats anyway.

For businesses, this service may become especially useful when combined with Amazon’s plans to launch Alexa for Business – a small businesses-focused version of the Echo for the workplace. Amazon’s Echo dominates the voice-assistant market with a more than 70% share, and Alexa for business will have many useful functions from booking meeting rooms, reporting IT issues, providing directions around a building, and answering questions about the business, to enabling employees to make calls, manage calendars, run to-do lists, and set reminders. A voice-activated SMS service via a workplace Echo could, therefore, add value, save time and save costs.

Tech Tip: Malware Protection With Windows 10

As the Malwarebytes annual State of Malware report shows, malware is a popular tool used by cyber criminals. With this in mind, “Windows Defender” on Windows 10 can help you to adopt a multi-layered approach to protect your systems.

Windows Defender is a security tool that can be set up to block malware attacks in real time, or it can perform a scan when you need it. To use it:

  1. Type “Windows Defender” into your taskbar
  2. Select Windows Defender app
  3. Make sure Real-time protection is on.